Review management software for small businesses
Happy customers are usually glad to leave a review — they just need a friendly, timely ask. ReviewFlow gives small businesses one calm place to ask for reviews, see who has responded, and know when to follow up.
What is review management software?
Review management software helps a business organise the process of asking customers for reviews and keeping track of the results. Instead of juggling spreadsheets, sticky notes, and sent-mail folders, you keep your customers, your request messages, and each request's progress together.
How ReviewFlow helps
Add your customers
Save each customer's name, email, phone number, and notes in seconds — or, on Pro, import a list from a CSV file.
Send personalised review requests
Start from a template and ReviewFlow fills in the customer's name, your business name, and your review link. You then copy the message or open it in your own email app and send it yourself, so every request comes from you.
Track request status
See at a glance which requests are drafts, sent, waiting, or have turned into a review, with simple totals and a response rate on your dashboard.
Follow up manually
Set a follow-up date on each request. ReviewFlow lists upcoming follow-ups so you can send a gentle reminder yourself at the right moment. ReviewFlow does not send emails, text messages, or reminders automatically.
Manage review destinations
Add the pages where you want reviews — Google, Facebook, Trustpilot, Tripadvisor, or any site with a review link — and choose which one each request points to.
Simple pricing
- Free — $0/month: 25 review requests a month, 25 customers, 1 template, and 1 review destination.
- Pro — $19/month: 500 review requests a month, 2,500 customers, unlimited templates and review destinations, and CSV import. Try it free for 14 days — no credit card required.
Start collecting more reviews
Set up takes a few minutes: add your business, a review link, and your first customer.